Your logbook – CRM Reloaded Certificate – April 2026

Welcome to Numberly Academy’s CRM Reloaded Certificate. We look forward to starting this journey with you!

This training course addresses the issues and challenges of CRM and consists of three sessions plus an individual workshop:

• Session 1 – Data-first CRM: Wednesday,April 8, 2026, from 2:30 p.m. to 5:30 p.m.
• Session 2 – An Augmented CRM: Friday, April 10, 2026, from 2:30 p.m. to 5:30 p.m.
• Session 3 – A Conscious CRM: Tuesday, April 14, 2026, from 2:30 p.m. to 5:30 p.m.
• Industry Focus: TBC

This platform will serve as your logbook throughout the course.
For each session, you will be able to discover the following via this medium:

• The certificate program curriculum
• The speakers you will meet
• The documents covered during the sessions
• Additional content made available to you to explore the concepts we discover together.

François Borgus (françois.borgus@numberly.com), and Cyrielle Brausch (cyrielle.brausch@numberly.com) will remain available throughout the duration of the certificate and your access to this logbook.

Enjoy reading!

The Syllabus